[ { "post_id": "50", "post_category_id": "3", "post_title": "Evans Edwards & Associates", "post_content_short": ""Being a regional based Accounting firm with about 30 users and multiple sites, we were looking for a service provider who could assist\n\tus with all of our IT needs, ranging from guidance and advice on the best network environment for our firm, system configuration and\n\thardware installation to the day to day assistance we require to keep all of our systems running smoothly. Fortunately, Smart Business\n\tSystems can attend to all of this for us. With expert guidance from SBS, we have been able to successfully transition to a fully cloud\n\tbased firm with no interruptions to our business, which was fantastic. For us, we were looking for specialists who could troubleshoot and\n\tmove quickly to resolve any issues that might arise. Smart Business Systems always do this in a friendly and efficient way, with all of\n\ttheir IT techs possessing skills and knowledge in the suite of products that we use. We have been with Matt & Stewart since the very\n\tearly days and have watched their business grow to the successful enterprise that it is today. Even with that growth, they are still able\n\tto provide us with the same friendly and efficient customer service we have always enjoyed and appreciated.”\n", "post_icon": "", "post_content_type": "none", "post_content_url": null, "post_date": "2026-04-07 02:59:00" }, { "post_id": "46", "post_category_id": "3", "post_title": "BMO Accountants", "post_content_short": "“As a top regionally based accounting firm, finding the right level of technology support can be a challenge. Our size and geographic\nlocation mean we require a provider that not only has the capability to support a growing, multi-disciplinary practice, but also understands\nthe nuances of a regional firm — including responsiveness, practicality, and a genuine appreciation of our business priorities. We wanted to\nengage a partner that understood our needs, could scale with us, and was invested in building a long-term relationship rather than offering a\none‑size‑fits‑all solution. We have been using Smart Business Systems for over 15 years and both Jake, and the team have become a valued\npart of our business. Not only are they technically proficient, professional, efficient and dependable, but they are friendly and\napproachable. They’re easy to talk to and easy to understand (they don’t use “IT-speak” - which we really appreciate!) Smart Business\nSystems always has our best interests at heart and look for cost effective solutions without compromising quality."", "post_icon": "", "post_content_type": "none", "post_content_url": null, "post_date": "2026-04-03 02:58:00" }, { "post_id": "49", "post_category_id": "3", "post_title": "AH Jackson & Co", "post_content_short": ""As a large accounting firm based in Brisbane, we were seeking a technology partner who genuinely understands our business and is\n\tcommitted to a long‑term relationship. We have worked with Stewart, Jake, and the team at Smart Business Systems for nearly 15 years, and they consistently provide the experience and service delivery we require as a firm. We experienced this firsthand when we changed IT service\n\tproviders. Our decision to return to Smart Business Systems within a matter of months is a strong testament to our trust in, and endorsement of, their capabilities. Technology presents both risks and opportunities and continues to evolve in an increasingly complex and\n\tever‑changing environment. While many providers make promises, Smart Business Systems has consistently proven their ability to\n\tdeliver."", "post_icon": "", "post_content_type": "none", "post_content_url": null, "post_date": "2026-04-02 02:59:00" }, { "post_id": "47", "post_category_id": "3", "post_title": "Preston Law", "post_content_short": ""Our legal practice is located in Far North Queensland, and we transitioned to SBS a couple of years ago from another provider. We have\n\tbeen extremely happy with the service and the consistently positive support experience. Not only do we have a capable and experienced IT\n\tteam managing our day-to-day needs and larger projects, SBS has been a pleasure to work with. They are professional, transparent, and able\n\tto explain matters clearly for our management and staff who are not IT experts. The transition from our previous provider was smooth, well\n\tplanned, and fully managed by SBS, resulting in a streamlined process and minimal disruption to our team."\n", "post_icon": "", "post_content_type": "none", "post_content_url": null, "post_date": "2026-04-01 02:58:00" }, { "post_id": "55", "post_category_id": "1", "post_title": "MYOB Cashbook Unavailable", "post_content_short": "MYOB Cashbook is currently unavailable for Australia and NZ. This is also affecting MYOB AO \/ AE Client Accounting with integrated\r\n\tclient ledgers. Some clients have reported Client Accounting crashing when attempting to download data from an online ledger. If this\r\n\toccurs, please close and restart MYOB AO\/AE. If you're unable to do this, please send an e-mail to helpdesk@sbsystems.com.au.\r\n\r\n

SBS Support Team.", "post_icon": "https:\/\/www.sbsystems.com.au\/media\/website_posts\/55\/MYOB-Cashbook-Status.jpg", "post_content_type": "page", "post_content_url": "https:\/\/www.sbsystems.com.au\/old\/blog\/myob-cashbook-unavailable\/", "post_date": "2021-05-03 23:51:19" }, { "post_id": "56", "post_category_id": "1", "post_title": "Microsoft Outlook is currently experiencing issues.", "post_content_short": "You're not alone! There are currently issues with Microsoft email.\r\n\r\nMICROSOFT UPDATE:\r\n\r\nTitle: Issue affecting viewing email content\r\nUser Impact: Users may be unable to view email message content.Current status: We’ve identified the underlying cause of impact and are\r\napplying a fix. This fix will reach all affected users incrementally over the course of the next four-to-five hours. Once users receive the\r\nfix, they will need to restart their email client to apply the fix. In some circumstances, users may need to restart their client a second\r\ntime for the changes to take effect. We expect to complete this process and restore service for all affected users by May 12, 2021, at 3:00 AM UTC.\r\nNext update by: Wednesday, May 12, 2021 at 3:00 AM UTChttps:\/\/portal.office.com\/servicestatus<\/a>", "post_icon": "https:\/\/www.sbsystems.com.au\/media\/website_posts\/56\/msservicestatus.png", "post_content_type": "url", "post_content_url": "https:\/\/portal.office.com\/servicestatus", "post_date": "2020-05-11 22:51:00" }, { "post_id": "53", "post_category_id": "1", "post_title": "SBS COVID-19 Update", "post_content_short": "With so much disruption and uncertainty at this time with COVID-19, we would like to assure you that SBS has measures in place to ensure we\r\nare here to continue to support you and your business throughout this time.
\r\n
\r\n
  • \r\nThe health and well-being of our team and clients is our highest priority. We follow all official recommendations, and government advice.<\/li>\r\n
  • We’re taking extra steps to ensure the safety and well-being of our team. As well as cleaning and sanitising we have reduced team member\r\nnumbers working within our office premises. The rest of the team are fully operational and working remotely.<\/li>\r\n
  • \r\nOur support team is very busy assisting clients to get set up to work remotely. We will do our best to minimise wait times and make this as\r\nseamless as possible for you.<\/li>\r\n
  • We ask that visitors refrain from coming to our office. If you need to visit us or pick up \/ drop off, please contact us by telephone. We\r\nwill work out the best method available to facilitate this.<\/li>\r\n
  • For the safety of our clients and our team, we respectfully request that all non-essential site visits cease. We can support you remotely on\r\nthe majority of issues and appreciate your understanding in this area. If there is a critical need for on-site support, please contact us to\r\ndiscuss the safest method possible.<\/li>\r\n
  • We are not currently experiencing supply issues, however this may change at any time. We will do our best to keep you informed of any\r\ndelays.<\/li>\r\n
  • Lastly, thank you to our clients and colleagues we appreciate you and look forward to working with you and all doing our bit to\r\nminimise the risk. Please contact us with any concerns or queries.<\/li>", "post_icon": "https:\/\/www.sbsystems.com.au\/media\/website_posts\/53\/bau.jpg", "post_content_type": "page", "post_content_url": "https:\/\/www.sbsystems.com.au\/old\/blog\/sbs-covid-19-update\/", "post_date": "2020-03-23 04:01:00" }, { "post_id": "52", "post_category_id": "2", "post_title": "SB Voice", "post_content_short": "", "post_icon": "https:\/\/www.sbsystems.com.au\/media\/website_posts\/52\/SBVoiceLogo.png", "post_content_type": "none", "post_content_url": null, "post_date": "2020-02-05 23:50:00" }, { "post_id": "5", "post_category_id": "2", "post_title": "Microsoft", "post_content_short": "Desktop and server operating systems and office solutions.", "post_icon": "https:\/\/www.sbsystems.com.au\/media\/website_posts\/5\/ms-silver-partner-logo.jpg", "post_content_type": "none", "post_content_url": null, "post_date": "2019-06-30 23:00:00" }, { "post_id": "8", "post_category_id": "2", "post_title": "Citrix Systems", "post_content_short": "Market-leading cloud, networking and virtualization technologies.", "post_icon": "https:\/\/www.sbsystems.com.au\/media\/website_posts\/8\/sbs_citrix_logo.jpg", "post_content_type": "none", "post_content_url": null, "post_date": "2019-06-01 08:03:00" }, { "post_id": "45", "post_category_id": "1", "post_title": "Tax Time Updates - Are you ready to roll?", "post_content_short": "Tax time is coming, are you ready for your end of year rollover?
    \r\n
    \r\n
    ", "post_icon": "https:\/\/www.sbsystems.com.au\/media\/website_posts\/45\/taxtime.jpg", "post_content_type": "page", "post_content_url": "https:\/\/www.sbsystems.com.au\/old\/blog\/tax-time-updates-are-you-ready-to-roll\/", "post_date": "2019-05-14 02:18:00" }, { "post_id": "57", "post_category_id": "2", "post_title": "Duo", "post_content_short": "Two factor authentication and Endpoint Security.", "post_icon": "https:\/\/www.sbsystems.com.au\/media\/website_posts\/57\/Duo-Logo-Green.png", "post_content_type": "url", "post_content_url": "https:\/\/duo.com\/", "post_date": "2019-05-02 23:51:00" }, { "post_id": "12", "post_category_id": "2", "post_title": "Sophos", "post_content_short": "Delivering the next generation of IT security solutions that protect millions of people against known and unknown threats worldwide.", "post_icon": "https:\/\/www.sbsystems.com.au\/media\/website_posts\/12\/sophosgold.gif", "post_content_type": "none", "post_content_url": null, "post_date": "2019-04-30 20:00:00" }, { "post_id": "59", "post_category_id": "2", "post_title": "FYI Docs", "post_content_short": "", "post_icon": "https:\/\/www.sbsystems.com.au\/media\/website_posts\/59\/FYIDocs.png", "post_content_type": "none", "post_content_url": null, "post_date": "2019-04-02 07:00:00" }, { "post_id": "58", "post_category_id": "2", "post_title": "LEAP", "post_content_short": "Cloud-based legal practice management software with integrated matter management, document automation and legal accounting.", "post_icon": "https:\/\/www.sbsystems.com.au\/media\/website_posts\/58\/LEAP-Partner-Network-Logo.jpg", "post_content_type": "url", "post_content_url": "http:\/\/leap.com.au\/", "post_date": "2019-04-02 07:00:00" }, { "post_id": "7", "post_category_id": "2", "post_title": "HP", "post_content_short": "Laptops, desktops, storage solutions, cloud solutions, servers and enterprise services.", "post_icon": "https:\/\/www.sbsystems.com.au\/media\/website_posts\/7\/hp_logo.jpg", "post_content_type": "none", "post_content_url": null, "post_date": "2019-04-01 08:00:00" }, { "post_id": "61", "post_category_id": "2", "post_title": "Practice Protect", "post_content_short": "", "post_icon": "https:\/\/www.sbsystems.com.au\/media\/website_posts\/61\/PP_Logo-lockup_Navy.png", "post_content_type": "none", "post_content_url": null, "post_date": "2019-04-01 06:00:00" }, { "post_id": "42", "post_category_id": "1", "post_title": "When was the last time you changed your password?", "post_content_short": "Many clients and staff have never changed or even looked at changing their passwords. A password policy is designed to increase computer\r\nsecurity by encouraging users to employ strong passwords and change them regularly.", "post_icon": "https:\/\/www.sbsystems.com.au\/media\/website_posts\/42\/security-protection-anti-virus-software-60504.jpeg", "post_content_type": "page", "post_content_url": "https:\/\/www.sbsystems.com.au\/old\/blog\/when-was-the-last-time-you-changed-your-password\/", "post_date": "2019-03-10 23:27:19" }, { "post_id": "41", "post_category_id": "1", "post_title": "Single Touch Payroll (STP) Changes", "post_content_short": "All employers as of the July 1st 2019, will need to start using the new Single Touch Payroll (STP) system, as the ATO changes the way\r\ninformation is reported.", "post_icon": "https:\/\/www.sbsystems.com.au\/media\/website_posts\/41\/STP.JPG", "post_content_type": "page", "post_content_url": "https:\/\/www.sbsystems.com.au\/old\/blog\/single-touch-payroll-stp-changes\/", "post_date": "2019-03-08 01:33:20" }, { "post_id": "18", "post_category_id": "2", "post_title": "veeam", "post_content_short": "Iintelligent data management for the Hyper-Available Enterprise.", "post_icon": "https:\/\/www.sbsystems.com.au\/media\/website_posts\/18\/veeam.png", "post_content_type": "none", "post_content_url": null, "post_date": "2019-03-01 01:13:00" }, { "post_id": "39", "post_category_id": "1", "post_title": "MYOB Release Announcement", "post_content_short": "Very Important Tax Update!\r\n\t

    \r\n\t\tMYOB AE\/AO 2018.1a, AE Tax 6.46 SP2 and AE Tax 8.30 SP3 is now available. 
    \r\n\t\tPlease be aware, however, after upgrading to 2018.1a you may receive an error "Your nomination with the online (cloud)\r\n\t\tsofware provider does not contain the correct software ID)"<\/strong> when\r\n\t\tlodging returns, activity statement or when requesting reports.  To resolve this error, you'll need to add your software ID to\r\n\t\tthe ATO Access manager - this only needs to be done once.  For more details refer to     MYOB KB 35460197<\/a>.
    \r\n\t\t", "post_icon": "https:\/\/www.sbsystems.com.au\/media\/website_posts\/39\/MYOBHome_x200c.png", "post_content_type": "url", "post_content_url": "http:\/\/help.myob.com\/wiki\/display\/supps\/SBR.GEN.AUTH.008+after+upgrading+to+Tax+version+2018.1a", "post_date": "2019-02-20 23:57:22" }, { "post_id": "37", "post_category_id": "1", "post_title": "We're headed to Sydney in March and we'd love to see you there!", "post_content_short": "Register now for your free ticket! This event provides the opportunity to earn 88+ CPD hours, visit more than 150 exhibitors (including\r\n\tus at stand C07!) and 160+ learning sessions.\r\n\r\n

    ", "post_icon": "https:\/\/www.sbsystems.com.au\/media\/website_posts\/37\/ABE19_Social_Media_Graphic.jpg", "post_content_type": "url", "post_content_url": "https:\/\/www.accountingbusiness.com.au\/register", "post_date": "2019-02-13 00:51:00" }, { "post_id": "36", "post_category_id": "1", "post_title": "Share and sign all in one portal in one place", "post_content_short": "It’s going to get a lot easier to compile, send and sign client documents via Xero. ", "post_icon": "https:\/\/www.sbsystems.com.au\/media\/website_posts\/36\/Document-e-sign_SD_V1-01.png", "post_content_type": "url", "post_content_url": "https:\/\/www.xero.com\/blog\/2019\/02\/document-packs-with-adobe-sign\/", "post_date": "2019-02-12 01:12:23" }, { "post_id": "33", "post_category_id": "1", "post_title": "PdfDocs takes the work out of creating complex PDFs", "post_content_short": "pdfDocs<\/strong> is a project-centric PDF management application that gives users the ability to create, collate, edit, redact,\r\nannotate, and secure PDF content. Users can print, email, and save documents from within the unique Organizer workspace as well as profile\r\ndocuments into a document management system. Users can set up Organizer workspaces for specific cases, matters, or projects complete with\r\noutput and security settings, which can be shared on a network drive. pdfDocs can also be used to create electronic PDF binders. It\r\nautomates the process of converting and assembling vast amounts of documents into a single or multi-PDF, which can be distributed to clients\r\nor third parties quickly and securely.", "post_icon": "https:\/\/www.sbsystems.com.au\/media\/website_posts\/33\/ext.jpg", "post_content_type": "url", "post_content_url": "https:\/\/www.docscorp.com\/products\/pdfdocs\/pdf-management\/", "post_date": "2019-01-31 04:57:55" }, { "post_id": "32", "post_category_id": "1", "post_title": "Office 365 for Mac is available on the Mac App Store", "post_content_short": "The Mac App Store welcomes Office 365", "post_icon": "https:\/\/www.sbsystems.com.au\/media\/website_posts\/32\/Office-365-for-Mac-is-available-on-the-Mac-App-Store-1.png", "post_content_type": "url", "post_content_url": "https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2019\/01\/24\/office-365-for-mac-is-available-in-the-mac-app-store\/", "post_date": "2019-01-30 06:54:00" } ]