Designed to provide comprehensive Australian support and monitoring of your entire network (server to end user) without any billing surprises. A 'fixed fee' provides you with a flat monthly fee based on the number of users within your organisation.
Our managed services provide you with an outsourced IT department supplying you with the best skills for your business. With regular
proactive server, cloud and network maintenance we can provide strategic advice and direction, before problems occur. Working together,
we will ensure that you have the right resources in place to complement your ongoing business needs. We go beyond just fixing issues –
we offer strategic advice and guidance to prevent problems before they arise.
Full user access to Service Management Gateway for logging and tracking support requests. A powerful tool that empowers you to effortlessly log and track your support requests. We believe in providing transparency and efficiency when it comes to managing your IT needs.
Daily backup monitoring, where we take the hassle out of data protection and provide you with peace of mind. We understand the criticality of your business data and the importance of having reliable backups in place.
Support for all current accounting specific and software products.
Dedicated Australian based account manager.
(Includes all Remote Managed Services inclusions)
Regular onsite visits, designed to provide you with personalized, hands-on support right at your location. We understand that sometimes, face-to-face interaction is essential for addressing your unique IT needs and ensuring optimal performance of your systems.
For the clients that require support anytime. We understand that technical issues don't always adhere to regular business hours. Rest assured, our dedicated team is here to assist you, even during non-standard times.
If you have a question or would like to book in for a consultation, please don't hesitate to reach out.