About us
Solutions
Who we help
Pricing Support Book a meeting
Managed services · Cyber security · AI and automation · Compliance · Communications

Technology that works for your business.

Smart Business Systems runs the IT, cyber security and phones for growing Australian businesses, all managed together by one team in Brisbane. When you ring us, you speak to someone who already knows your business.


Put all your technology in one place

Your phones run on your internet, sign in through Microsoft 365 and ring on laptops someone else manages. When three providers look after those, they point at each other and you end up playing go-between.

The SB Systems Group brings it all under one team. One number to ring, one account manager who knows your setup, and nobody to chase.

About the SB Systems Group →
SB Advisory SB Cyber SB Hosting SB Security SB Systems SB Voice
What we do

Everything your business runs on, managed together.

Our core service

Managed IT services

Unlimited remote support in business hours from our Australian team, monitoring and maintenance that catches problems early, and a dedicated account manager, all on one monthly cost per user.

  • Help by phone, email and the support portal
  • Updates, patches and backups handled for you
  • An annual technology and security review
Who we help

Built for industries that can't afford downtime.

For more than 15 years we have worked with accounting, legal and construction businesses. They hold sensitive client data, answer to regulators and insurers, and lose real money when systems go down.

We know the software, deadlines and pressures each one runs on.

Accounting firms

IT for accounting firms that can't stop at tax time.

Microsoft 365, cyber security, practice software and reliable systems through tax season.

  • Practice software supported (MYOB, Xero, Reckon APS & Carbon)
  • Systems that hold up through tax season
  • A security answer for the partners
  • Technology expertise made for accountants.

Law firms

IT and security for law firms that hold confidential matters.

Secure client data, reliable communications and support for compliance.

  • Legal software supported (LEAP, Affinity, Clio, PracticeEvolve & Smokeball)
  • Protection against payment redirection scams
  • Help with insurer questionnaires
  • Smart technology for modern legal firms.
Construction and trades

Technology that keeps up with your sites.

Technology for office teams, mobile crews, project systems and multi-site work.

  • Office calls that reach people on site
  • New starters ready on day one
  • Secure logins across every site
  • Technology built around the way you build.
Thinking of switching?

We handle the handover, so you don't have to.

The move happens in the background while your team keeps working.

1

We look at what you have

We review your systems, accounts and security, then tell you in plain English what is in place, what is missing and what to fix first.

2

We take over in the background

We collect access and documentation from your old provider and set up monitoring, so your team can keep working.

3

You get one number to ring

Your staff know who to call, your account manager knows your business, and you pay one predictable monthly price per user.

What our clients say

Firms that have stayed with us for years.

With expert guidance from SBS, we have been able to successfully transition to a fully cloud based firm with no interruptions to our business, which was fantastic. For us, we were looking for specialists who could troubleshoot and move quickly to resolve any issues that might arise…
Continue reading →Evans Edwards & AssociatesAccounting, Rockhampton
We have been extremely happy with the service and the consistently positive support experience… They are professional, transparent, and able to explain matters clearly for our management and staff who are not IT experts…
Continue reading →Preston LawLegal, Cairns
Read all testimonials

Priced per user, per month.

One monthly cost for each user, no matter where they work or how many devices they use.

Questions we get asked

Quick answers to what businesses ask before they get in touch. Can't see yours? We're happy to talk it through.

What does managed IT include?

Monitoring, support, maintenance, backups, security and ongoing improvement. Everything needed to keep your systems running and getting better, not just fixing things when they break.

Can SBS manage everything, IT, cyber security and phones?

Yes. We look after IT, cyber security and business phones as one connected system, so you don't have to juggle separate providers who blame each other.

How quickly can you respond if something goes wrong?

Our service level agreement is a four hour response time, so you will hear back from a real person within four hours of logging an issue. That is time to respond, not time to fix, because how long a fix takes depends on what has actually broken.

What does it cost?

Our managed services are priced per user, per month, ex GST. See our plans for current prices, or book a meeting for a quote based on your team.